HR Services

Human Resources refer to the management of individuals or employees within an organisation, responsible for performing the tasks given to them by their superiors, for the purpose of achieving specific goals and objectives. LabourSmart assists the HR officer and manager to manage the complete process by providing the necessary services to the employer to manage this resource to ensure a healthy and motivated workforce.

LabourSmart Training further assist managers with training courses designed to empower them to manage all the facets of human resources.

Dispute resolution

LabourSmart's key objective is to assist the employer manage conflict and promote sound labour relations. Steering the parties to resolve their disputes by using a consensus based process such as conciliation and mediation, before reverting to arbitration and/or adjudication through a tribunal, bargaining council or the labour court.


Disciplinary hearings

LabourSmart provides services such as chairing the disciplinary hearing and/or representing or initiating the employer in a hearing process against an employee. LabourSmart will ensure that both the procedural and substantive fairness process is followed and obeyed in terms of natural justice.


Employment equity (EE)

Employers are required to promote equal opportunities in the workplace by eliminating unfair discrimination in any employment policy or practice. LabourSmart will design and implement the necessary employment equity plan and provide services in drafting statutory reporting to the Department of labour.


Performance management

Performance management is an ongoing assessment process to evaluate process, equipment or other factors to guide the entities and employees progress towards the agreed upon or preferred goal through job evaluation systems /methods such as HAY, JE Manager, Paterson and Peromnes.


Job description and evaluation

LabourSmart assist with the drafting of job descriptions, remuneration and salary benchmarking, and linking these to the job evaluation system in use. Assigning the relative worth of various positions on the basis of a consistent set of output requirements including factors such as qualifications and skills required.


Skills development legislation (SDL)

LabourSmart provides services in drafting statutory reporting to the Department of labour. The Skill Development Levies Act and the Skills Development Act, places a statutory duty on qualifying employers to pay a monthly skills levy to the Receiver of Revenue.