Event Title : TD7 - Managing HR Challenges

Full Description

Every Manager and HR practitioner is faced with challenges on a daily basis. In order to manage employees, the manager needs to know how to deal with these day-to-day issues in a pro-active and constructive way. The course is practical and highly interactive and designed to solicit interaction from the delegates. This approach stimulates change in thinking and practice and will provide delegates with a safe environment to test ideas, knowledge and practices. The delegate will be supplied with a workbook, inclusive of case studies, relevant legislation, examples and the latest Labour Court and Labour Appeal Court cases, with references.

Modules
Duration

Module 1 : The LRA

• What does the Act say about disciplinary hearings?

Module 2 : Schedule 8 – Code of conduct on misconduct

• Role of your disciplinary code and procedures.

Module 3 : Reporting and investigating misconduct and role players

• Deciding on formal or informal procedure to follow.
• Deciding on the charges, how to draft charges and how to charge an employee, compounding and splitting of charges.
• Pitfalls to avoid when charging employees

Module 4 : Pre disciplinary procedures

• Charging the employee,
• Suspension, postponements,
• Legal representation, union representation,
• Appointing the chairperson,
• Delaying tactics and how to deal with it.
• Employees falling ill during disciplinary procedures
• Resignation during disciplinary procedures

Module 5 : Substantive and procedural elements of a disciplinary hearing.

Module 6 : The role of the Initiator/complainant

• How to collect, present and evaluate evidence – statements, affidavits, exhibits, witnesses, electronic evidence.
• Preparation for the hearing – do’s and don’ts
• Opening and closing statements, the burden of proof, sources of evidence.
• Evidentiary tools and pitfalls

Module 7 : How to lead and cross examine a witness

Module 8 : Role of the Chairperson

Module 9 : Mitigation and aggrevation and different sanctions

Module 10 : Warnings, counselling and dismissal

Module 11 : Trouble shooting

Module 12 : Role play and practical exercises

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