Course Name
Course 4 - Conflict Management & Collective Labour Law
Course Description
Managing collective labour relations may present the manager and union with unique challenges. Often the parties do not understand their roles and rights, which can be a cause of conflict in itself. This two days practical training provides the delegates with a complete insight into the legal requirements of the LRA with regard to collective labour law and labour relations. Once the delegate understands the nature of the relationship, the course provides an unique insight into managing and building the relationship between employee, union and the employer. The ideal delegate would be managers, shop stewards, union officials and office bearers and IR managers.
1 day
R 2 950.00

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Module 1 : Introduction

• Progression of rights - an overview of South Africa
• The Constitution and freedom of association
• Job seekers and freedom of association

Module 2 : Freedom of association

• The protection in terms of labour law

Module 3 : Defining a Trade Union

• Purpose of a Trade Union
• Role players in a Trade Union

Module 4 : Representativeness

• The rights of Trade Unions
• How do you know the employees are unionised?
• Can I prevent employees to join?
• Defining representativeness
• Principle of majoritarianism v plurality

Module 5 : Modules of the LRA

• Module 12 - Access to the workplace
• Module 13 - Deduction of levies
• Module 14 - Time off for office bearers
• Module 15 - Shop stewards
• Module 16 - Disclosure of information

Module 6 : The majority Trade Union

• Shop stewards
• How many may the Union have?
• Full time shop stewards
• Time off for shop stewards and office bearers
• Misconduct of shop stewards
• The role and function of shop stewards
• How to deal with the difficult shop steward

Module 7 : Organisational rights & recognitions

• Right to establish a threshold
• Collective bargaining and collective agreements
• Consultation and negotiation
• Destructive collective behaviour
• Collective agreements  and recognition agreements
• The duty to bargain - does it exist?
• Disputes

Module 8 : How to prepare for Union meetings

• The process of entering the workplace from recruitment to majority Union
• Preparation and strategy for meetings
• The negotiation process  

Module 9 : Conflict resolution

• Main sources of conflict
• Assumptions and perceptions
• Positive and negative characteristics of conflict
• The impact of negative conflict on the relationship with the Union
• Techniques on identifying and managing conflict
• Do’s and don’ts of conflict management
• Mediation processes
• Building and maintaining relationships
• The attributes of a good conflict manager

Module 10 : Examples & Exercises

• Examples and Exercises