Every Manager and HR practitioner is faced with challenges on a daily basis. In order to manage employees, the manager needs to know how to deal with these day-to-day issues in a pro-active and constructive way. The course is practical and highly interactive and designed to solicit interaction from the delegates. This approach stimulates change in thinking and practice and will provide delegates with a safe environment to test ideas, knowledge and practices. The delegate will be supplied with a workbook, inclusive of case studies, relevant legislation, examples and the latest Labour Court and Labour Appeal Court cases, with references.