Course Name
C13 - Optimising your Negotiating skills
Course Description
This one-day course provides a unique insight into the negotiation process and strategies. The ideal delegate would be managers, supervisors, union representatives and HR specialist
Duration
1 day
Cost
R 2 950.00

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Module 1 : Definitions

  • Negotiation defined
  • Types of negotiation

Module 2 : Approaches and strategies

  • Different approaches and strategies
  • Ongoing negotiation
  • The negotiation dilemma

Module 3 : Preparation for negotiation

  • Overview
  • Setting objectives
  • Gathering information
  • Sharing of information
  • Strategising - Issue analysis
  • Strategising – Procedural issues
  • Mandating
  • Allocating roles
  • Venue and climate
  • Pre-negotiation procedures

Module 4 : Conducting the negotiation

  • Commencing the process
  • Establishing the bargaining arena
  • Maintaining the Impetus
  • Communication skills
  • The role of power
  • Tactics in negotiations
  • Deadlocks and stalemates
  • Gain successful agreements